Privacy Policy

Effective Date: June 5, 2025

Welcome to Ink Doodle! We know privacy matters, and we want you to feel confident shopping with us. This policy explains how we collect, use, and share your personal information when you visit or make a purchase from inkdoodle.store (our “Site”).

1. The Information We Collect

To give you the best shopping experience, we collect information in a few ways:

• Information You Give Us Directly:

  • Account & Contact Details: When you create an account, sign up for our newsletter, or make a purchase, we collect your name, email address, shipping address, and phone number.
  • Order Information: Details about what you buy, including your payment information. Don’t worry, we don’t store your full credit card details – secure third-party payment processors handle those.
  • Communications: Any messages you send us, like customer service inquiries or feedback.

• Information We Collect Automatically:

  • Browse Data: When you visit our Site, we automatically gather information about your device and how you interact with our pages. This includes your IP address, browser type, operating system, which pages you view, how long you stay, and the dates and times of your visits.
  • Cookies & Tracking: We use cookies (small files on your device) and similar technologies like web beacons. These help us remember your preferences, track your shopping cart, and understand how you use our Site. They’re essential for a smooth online shopping experience.

2. How We Use Your Information

We use your information to:

• Process Your Orders: To fulfill your purchases, send order confirmations, and manage returns.
• Improve Your Shopping Experience: To operate our Site, customize product recommendations, and make sure everything runs smoothly.
• Communicate With You: To answer your questions, provide customer support, and send you important updates about your orders or account.
• Marketing & Promotions: To send you newsletters, special offers, and promotions we think you’ll love, based on your shopping preferences. You can always opt out of these.
• Keep Things Secure: To prevent fraud and ensure the security of our Site and your information.
• Meet Legal Requirements: To comply with any laws or regulations that apply to us.

3. How We Share Your Information

Sometimes, we need to share your information with trusted third parties to run our store effectively. Here’s when and why:

• Service Providers: We work with companies that help us with things like payment processing, website hosting, email delivery, and shipping. They only get the information they need to do their job and are committed to keeping it secure.
• Business Transfers: If our store is ever sold or merges with another company, your information might be transferred as part of that deal.
• Legal Reasons: We might share your information if we’re legally required to do so, for example, to respond to a court order or protect our rights.
• With Your Permission: We’ll share your information with other parties if you give us your explicit consent.

Here’s how we use third-party analytics and advertising tools:

• Google Analytics: We use Google Analytics to understand how visitors use our Site. It uses cookies to collect data like your IP address, pages you visit, and time spent on our store. This helps us see what’s popular, where shoppers might get stuck, and how we can improve our Site for you. Google uses this data to provide us with reports. You can learn more about how Google uses data here. If you prefer not to be tracked by Google Analytics across all websites, you can use Google’s opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

• Facebook Pixel: We use the Facebook Pixel to understand the effectiveness of our Facebook advertising campaigns. It helps us see which products you’re interested in on our Site (like adding to cart or making a purchase) so we can show you more relevant ads on Facebook and Instagram. The information collected by the Facebook Pixel is shared with Facebook and used according to their Data Policy. You can learn more about Facebook’s data practices and manage your ad preferences here: https://www.facebook.com/about/privacy/update and https://www.facebook.com/adpreferences/ad_settings

4. Your Choices and Rights

You have control over your personal information:

• Access & Correction: You can access and update your account information by logging into your account.
• Marketing Opt-Out: Don’t want promotional emails? Just click the “unsubscribe” link in any of our marketing emails, or contact us. You’ll still get important messages about your orders, though.
• Cookie Settings: Most web browsers allow you to manage your cookie preferences. You can usually set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Keep in mind that disabling cookies might affect how some parts of our Site work.
• “Do Not Track” Signals: Our Site doesn’t currently respond to “Do Not Track” signals from browsers.

To exercise any of these rights, please contact us using the details below.

5. Data Security

We take protecting your information seriously. We use reasonable security measures to prevent unauthorized access, use, or disclosure of your personal data. However, remember that no internet transmission or electronic storage is ever 100% secure.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have, please contact us, and we’ll promptly delete it.

7. International Data Transfers

Our store operates from South Africa, but our servers and some service providers may be located elsewhere. This means your information might be transferred to, and processed in, countries outside your own. By using our Site, you agree to this transfer.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we’ll update the “Effective Date” at the top of this page. We encourage you to review it periodically.

9. Contact Us

Have questions about our Privacy Policy? We’re here to help!

• Email us : here